The memo writer lets the user create a letter which includes data from the agent records, similar to the mail merge function of popular word processing programs.
This can mean a single letter to an individual agent or a group of agents. The interface consists of an easy to use letter-writing window along with familiar font, style and formatting tools.
It even supports color for those users with access to a color printer. The documents can be saved for later reuse. Cratchit's Memo Writer module uses a file format that allows you to easily create or edit the memos in Microsoft® Word® and others.
Memo writer is an add-on module.